The Heart of a House Call Groomer: Meeting the pet at their level!

JJ enjoying the view while getting groomed

Growing as a small grooming business offering house call grooming is definitely a unique journey in my perspective. Things I am still learning and developing are healthy boundaries with my work schedule while trying to stay as flexible as I can to accommodate clients schedule needs and raising a family. Along with how much is a reasonable amount to charge and when to be flexible with my rates. I don't want to under cut my time cost wise but I want to stay completive. Finding that fine line of compromise I can charge more than a brick and mortar but I feel I shouldn't charge as much as a traditional mobile grooming salon.

I find the business/personal life balance to be a fine line. Like when to respond to clients new and familiar ones that have been with me since before the business started. I keep in mind to respect their time along with my personal time. For example after dinner if we are watching a tv show but it's paused for grabbing snacks or a bathroom break I use that time to respond to the message. If we are having dinner or out and about spending family time then obviously there is no response until we are finished with our time.

One of my favorite things about doing this is the outcome of each appointment. I bet if you had a chance to ask all my clients how their house call service was each one of them would say it was amazing. They all love the fact that they can check in and watch the grooming or go about doing their own things while their animal is getting groomed. Their favorite part about this is how happy their pets are once I'm finished with how comfortable I make them by working with their need and not mine. Working one on one with each pet gives me the chance to truly tune in to their need and listing to their body language along with feeling their energy and meeting them at their level. No two pets are the same even if they came from the same litter or live with other pets.

I love how even though what I do is the same day to day each appointment is so different. Having that verity makes it worth what I do 100%, It's also really nice to make connections with the pet parent listing to their concerns and worries to hearing about how life is going for them. I do have to say I am a great listener to the pet parent as well. So when you are booking that next appointment and you feel like its a lot of money you are paying for more than just a grooming service. You are paying for quality comfort of your fur baby, Someone you can chat with as your baby is getting groomed, The grooming itself in the convince of your home with exceptional grooming skills, Gentle handling from years of experience and so much more.

Do you have a favorite House Call grooming experience you would love to share? Please tell us about it in the comments. If you have not had the pleasure of experiencing house call grooming feel free to use our online booking system and book your first appointment with us.