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Privacy Policy

Information We Collect

To provide the best possible care for your pet and manage our grooming schedule, we collect the following information:

  • Contact Information: Name, physical address (for house-call/mobile services), email address, and phone number.

  • Pet Profiles: Breed, age, medical history, vaccination records, and behavioral notes.

  • Digital Data: If you use our website, we may collect basic technical data like your IP address or cookies to improve your browsing experience.

How We Use Your Information

We use your data strictly for business operations, including:

  • Scheduling and confirming grooming appointments.

  • Sending service reminders and invoices.

  • Internal record-keeping to ensure your pet’s safety and specific grooming preferences.

  • Occasional marketing updates (which you can opt out of at any time).

Secure Payments

Your financial security is our priority.

  • Encrypted Connections: All online payments are processed through a secure, SSL-encrypted connection.

  • Third-Party Processors: We use industry-leading, PCI-compliant payment processors (such as Square, Stripe, or PayPal).

  • Data Protection: We do not store full credit card numbers or sensitive financial details on our own local servers or website database.

Sharing Your Information

We value your privacy. We never sell, rent, or trade your personal information to third parties for marketing purposes. We only share information when:

  • Required by law or to protect the safety of the pet, groomer, or public.

  • Necessary for third-party service providers (like our booking software) to perform their functions.

Your Rights

You have the right to:

  • Review the personal information we have on file for you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your data (subject to legal or record-keeping requirements).

Updates to This Policy

As Paws Gone Pretty grows and evolves—such as our transition to mobile grooming van services—we may update this policy. We will notify clients of any significant changes via email or a notice on our website.

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